Claritas HR and Training Ltd

Performance Reviews (Appraisals) – Online
2023-11-22 09:30 - 12:30 (Europe/London)
Performance Reviews (Appraisals) – Online 22nd November
Time: 9.15am arrival for 9.30am start until 12.30pm
Cost: £80 + VAT per person
Who doesn’t love an Appraisal? I know they are great, aren’t they? Or do they fill you with dread? What are they going to say? If a performance review or appraisal is carried out in the right way, they can be motivating and confidence in the role.
Reviews or appraisals form part of the performance management cycle and is a great way for Manager and Employee to understand what is to be achieved to move the company forward.
Outline of the workshop
By the end of this workshop, you will be able to:

Understand what performance review / appraisal are
Describe what is seen as good and bad reviews / appraisals
Explain what SMART objectives are
Discuss different feedback techniques
Identify and recognise development needs

Join Tracey in having a better understanding of Performance Reviews and how you can deliver them more effectively.

https://www.eventbrite.co.uk/e/performance-reviews-appraisals-tickets-694843083367?aff=oddtdtcreator

Understanding Menopause online
2023-10-18 09:30 - 12:30 (Europe/London)
Understanding Menopause online – 18th October
Time: 9.15am arrival for 9.30am start until 12.30pm
Cost: £80 + VAT per person
Why are we talking about Menopause? It’s everywhere isn’t it? What’s the point? Potentially half the population will or have been through this. It can impact everyday life for everyone though!
A few years ago, you may know that Davina McCall did some research and filmed a programme about it. However, Menopause has been around a lot longer than us all. It’s great to raise any awareness, but its even better to understand it and support someone going through it.
Tracey Palmer-Hole is our Learning and Development Manager and she is going through Perimenopause. She openly discusses in these sessions, her own experiences and research on ways to support someone going through different stages of Menopause.
Outline of the workshop
By the end of this workshop, you will be able to:

Understand the different Menopause stages
Describe the different signs and symptoms of Menopause, sharing experiences
Discuss Menopause and Mental Health, how they impact daily life and coping with it, sharing experiences
Identify and discuss different coping strategies with the most common symptoms of Menopause, sharing experiences

Why not join Tracey on World Menopause Day and support yourself or someone going through Menopause afterwards?

https://www.eventbrite.co.uk/e/understanding-menopause-tickets-694837215817?aff=oddtdtcreator

Difficult or challenging conversations Online
2023-10-11 09:30 - 12:30 (Europe/London)
Difficult or challenging conversations Online – 11th October
Time: 9.15am arrival for 9.30am start until 12.30pm
Cost: £80 + VAT per person
How do you feel when you had to have a difficult conversation? Nervous? Anxious? Nothing? We all go through different feelings when having challenging conversations. The first place is to start with yourself. What’s happening with you? How are you feeling? Our mind needs to be in the right place to have an effective conversation. Even more so if potentially it’s a challenging one. Having the right mentality and approach when about to deal with a difficult conversation is a valuable skill in any company.
It is hoped that the employees will just perform; however, there may be occasions where performance drops below the required standard and the leader/manager must step in to get the level of performance back to the required standard by having a difficult conversation. There could be several reasons why, how do you find out!!
You may have to call a client to let them know that something they have paid for is going to be late or not come at all! How does that feel? What are they going to say? What other challenging conversations could you have? Let’s explore them in our workshop.
In this interactive learning session, we will address how our mindset has a huge impact on how the conversation will be.
Outline of the workshop
By the end of this workshop, you will be able to:

Identify the types of difficult conversations in your workplace and what makes them ‘difficult’.
Explore the potential impact of delaying the ‘difficult’ conversation.
Understand the ABC Model.
Describe what emotional intelligent is and how this can support you.
Understanding the behavioural iceberg and why this is important.
Prepare and plan for your difficult conversation.

Join our interactive workshop to see how you can ensure that you manage your conversation effectively.
https://www.eventbrite.co.uk/e/difficult-or-challenging-conversations-tickets-694721951057?utm-campaign=social&utm-content=attendeeshare&utm-medium=discovery&utm-term=listing&utm-source=cp&aff=ebdsshwebdesktop

Time Management Online
2023-09-13 13:30 - 16:30 (Europe/London)
Time Management Online – 13th September
Time: 1.15pm arrival for 1.30pm start until 4.30pm
Cost: £80 + VAT per person
You’re my favourite waste of time (Time Management)
Who is singing it? Who remembers listening to Owen Paul in the 1980’s singing “you’re my favourite waste of Time”? I would spend hours listening to a record that talks about wasting time! And here I am writing about it!
To ensure that I completed things on time, I had to learn what my own time management was. Once you understand how you do things, then you may have to unlearn it in certain areas! This learning session is about looking at your time management. Are you feeling as though you aren’t getting anywhere quick enough? You haven’t achieved anything today?
Join my interactive online workshop to see how you can ensure that you use your time wisely.
Outline of session
By attending this workshop you will be able to:

Recognise your own time management
Understanding how to prioritise what needs to be done first
Recognising your Time thieves and know how to deal with your distractions
Managing your energy, to be about to focus on the task
Use tools and techniques to support you back in the workplace
Action planning – what are you going to put into practice

This won’t be a waste of your time!
https://www.eventbrite.co.uk/e/youre-my-favourite-waste-of-time-time-management-workshop-tickets-694795731737?aff=oddtdtcreator

Difficult or challenging conversations
2023-07-04 09:30 - 12:30 UTC
How do you feel when you had to have a difficult conversation? Nervous? Anxious? Nothing? We all go through different feelings when having challenging conversations. The first place is to start with yourself. What’s happening with you? How are you feeling? Our mind needs to be in the right place to have an effective conversation. Even more so if potentially it’s a challenging one. Having the right mentality and approach when about to deal with a difficult conversation is a valuable skill in any company.
It is hoped that the employees will just perform; however, there may be occasions where performance drops below the required standard and the leader/manager must step in to get the level of performance back to the required standard by having a difficult conversation. There could be several reasons why, how do you find out!!
You may have to call a client to let them know that something they have paid for is going to be late or not come at all! How does that feel? What are they going to say? What other challenging conversations could you have? Let’s explore them in our workshop.
In this interactive learning session, we will address how our mindset has a huge impact on how the conversation will be.
Outline of the workshop
By the end of this workshop, you will be able to:

Identify the types of difficult conversations in your workplace and what makes them ‘difficult’.
Explore the potential impact of delaying the ‘difficult’ conversation.
Understand the ABC Model.
Describe what emotional intelligent is and how this can support you.
Understanding the behavioural iceberg and why this is important.
Prepare and plan for your difficult conversation.

Join my interactive workshop to see how you can ensure that you manage your conversation effectively.

Managing Performance
2023-06-06 09:30 - 12:30 UTC
“Can I have a word in my office? Or can I see you tomorrow morning?” The words play over and over in my head before even getting into the office. I’m already concerned about what my manager is going to say. What have I done wrong? Am I in trouble?
When your manager asks to see you, it shouldn’t always fill you with dread. It might actually be a good conversation. If you are having regular meetings/catch ups, there should be no surprises. However, our brains think back to a negative conversation that you were called to the office for. Your performance had dipped from its usual high standard and you’re for the high jump!
Performing well in our roles, setting and achieving our goals and delivering results make us more successful. Think about your favourite sports person. How do they achieve their goals or ambition? They recognise that they need to work smarter not harder to achieve the results. Are they performing to the best of their ability, or could they do better? Who is around to support them in achieving their goals? It’s the same in business. We need to set SMART objectives to ensure that the business and employee is on the right path to be successful.
This learning session looks at your responsibilities as a manager/leader for managing performance, what you should do to set performance standards and manage against them and what to do if an employee’s performance drops below standard.
Outline of workshop
By attending this workshop, you will be able to:

Understand what is meant by managing performance
Discuss how your standards fit into your company’s vision and values
Describe your responsibilities about managing performance as a leader/manager
Demonstrate setting SMART goals and objectives for your team/employees
Explain how to deal with under performance
Design a plan for future development

Join my interactive workshop to see how you can ensure that you manage performance in your team.

Understanding Anxiety
2023-05-16 09:30 - 12:30 UTC
When you think about Anxiety, what do you think? Are you feeling anxious about something or even by reading this? We all feel anxious at some point in our lives, whether it’s a new job, birth of your child, driving, exams etc! There are so many areas in our lives that can make us anxious. Its recognising what triggers it in us, that’s important. Once we understand our own anxieties, we can see how we can support ourselves with strategies to minimize the effects of being anxious.
This learning session is about supporting yourself and others with anxiety. Its about learning what anxiety is, how it happens and what you can do to have some control over it.
Outline of session
By attending this workshop you will be able to:
• Describe what anxiety is
• Understand different types of anxiety and anxiety disorders
• Recognise the signs and symptoms of anxiety
• Describe the effects of anxiety on people
• Understand the importance of Self care
• Implement strategies to support yourself and others
Join my interactive workshop to see how you can support yourself and others with anxiety.
