HR Support

Managing the pressures of running a business can be stressful, especially when you have HR issues; it can be daunting and confusing knowing what you can and cannot do.

When you have us as part of your team we can take that worry and confusion away by taking you through your options and agreeing the best course of action to take. Once this has been agreed we will be with you every step of the way until the issue is resolved.

Your First Employee

When employing a team for the first time, it can be a daunting task trying to decide what HR paperwork you may need. We are able to put a package together to support you through this process and ensure that you are legally compliant from day one.

HR Policies

Employment law changes frequently and it is important that you have HR policies and procedures in place and that they are kept up to date. We can put polices together that are specific to your business.

Breathe HR

We are proud to be a certified partner with Breathe. Breathe is a cloud-based HR management software ideal for small businesses and charities. Key features of this software are holiday management; sickness & absence tracking; document storage and payroll export. We use Breathe as it allows us to support our retained clients by keeping their systems up to date for them and we are also able to quickly update documents or policies when required e.g. when there is a change in employment law legislation, ensuring they are always legally compliant. Click Here To Find Out More. If you would like to know more about this great software and how we could support you in implementing it please contact us.

Employee Relation Issues

Unfortunately, no matter how great a team is, from time to time there will be employee relation issues that arise and if handled incorrectly these could lead to very expensive industrial tribunal claims. Some unfair dismissal compensation awards can exceed £70,000 and there is considerable management time required to deal with them. When these issues do arise for our clients we offer advice and support throughout the entire process, ensuring that they are dealt with in the correct manner to avoid such claims being made. We provide the following services to our clients:

  • Advise you on how to deal with underperformance or poor conduct
  • Give guidance on conducting investigations and reviewing them
  • Guide you in the use of suspension
  • Provide guidance and support on how to conduct a disciplinary or grievance hearing
  • Attend as note taker in a disciplinary or grievance hearing
  • Train managers on how to conduct formal meetings/dealing with poor performance

 

Psychometric Profiling

This is an objective way for employers to measure the potential of candidates to perform well in a particular employment role. At A J HR Solutions we use a system that looks at a candidates preferences when at work. This gives us an insight into their strengths with regard to the specific jobs that our clients are looking to recruit for.

We also use psychometric profiling to support our clients with team development. By using this tool we can highlight areas of development and look at team dynamics

Employee Development

To ensure that a business has the right people in the right place, personal development is key. We will put a succession plan in place for your business and provide training and implement each member of your team with a personal development plan. We will then come in once a quarter to have a follow up meeting with each employee to see how they are doing with regards to their, development plan and if any changes need to be made. With your team having personal development plans they will be able to grow as your business grows, ensuring that you have the skills you require and you will also be able to promote from within when appropriate.

Outsourced HR Support

We offer an outsourced service which gives small businesses the HR support that they need at a fraction of the cost of employing an HR professional.

We offer a monthly fixed fee retained service which will be bespoke to your business requirements. Alternatively, you can ‘pay-as-you-go’ if you feel that your HR needs will be better served on an ad hoc basis.The choice of services you can choose from are:

  • Telephone support
  • Email support
  • Employment law updates
  • On-site HR reviews
  • HR administration
  • Training the management team on HR issues/procedures
  • Coaching
  • Support in formal meetings
  • Annual HR plan to support the business objectives for the year
  • Succession planning
  • Support with development plans for your team

 

Absence Management

Employees taking time off due to illness is part of running a business, but if you have employees who have high levels of absence and it is not managed effectively it can cost you as much as £600 per year per employee, not to mention the adverse effect this can have on morale within the team.
If you have a problem with sickness levels within your business, some of the ways we can support you are:

  • Develop an absence management strategy
  • Put trigger mechanisms in place to highlight people who may need some attention
  • Introduce return to work interviews and train your managers in how to conduct them effectively
  • Advise on dealing with short-term absence
  • Advise on dealing with long-term absence

 

Performance Management/Appraisals

Managing performance is a continuous process that involves making sure the performance of employees contributes to the goals of the team and the business. If employees are engaged in their work they are more likely to be doing their best for your organisation. Dealing with poor performance in a fair and consistent way is vital to ensuring you have a happy and productive team.
There are a number of tools to manage performance but an especially effective tool that can be used as part of the performance management process is an appraisal system.

Some of the areas that we can support are:

  • Establishing effective measures for performance
  • Coaching managers on dealing with poor performance and providing feedback to employees
  • Assisting with introducing an appraisal system into the business
  • Developing an appraisal system that is right for the business
  • Supporting managers with preparing for appraisal meetings
  • Supporting managers with conducting appraisal meetings

 

Contract Form

Do you want a 3 or 6 month probationary period?
What are employee’s normal working hours?
If they do work over a weekend is that part of their working week or is it paid at an overtime rate?
Do you pay lunch breaks? If yes is it half an hour or an hour?
Do employees work bank holidays?
Do you pay O/T?
Do you pay company sick pay on top of statutory sick pay?
Do you offer a pension scheme?
Do you have a collective agreement in place?

Employee Handbook Form

Do you pay O/T?
Do you pay lunch breaks? If yes is it half an hour or an hour?
Do you pay company sick pay on top of statutory sick pay?
Can an employee text in to say they are sick?
Do you have a return to work form that employees have to complete?
Do you allow members of your team to post items onto the company’s social media platforms?
Do you require a company vehicle policy?