HR Support
When you have us as part of your team we can take that worry and confusion away by taking you through your options and agreeing the best course of action to take. Once this has been agreed we will be with you every step of the way until the issue is resolved.
Your First Employee
HR Policies
Breathe HR
Employee Relation Issues
Unfortunately, no matter how great a team is, from time to time there will be employee relation issues that arise and if handled incorrectly these could lead to very expensive industrial tribunal claims. Some unfair dismissal compensation awards can exceed £70,000 and there is considerable management time required to deal with them. When these issues do arise for our clients we offer advice and support throughout the entire process, ensuring that they are dealt with in the correct manner to avoid such claims being made. We provide the following services to our clients:
- Advise you on how to deal with underperformance or poor conduct
- Give guidance on conducting investigations and reviewing them
- Guide you in the use of suspension
- Provide guidance and support on how to conduct a disciplinary or grievance hearing
- Attend as note taker in a disciplinary or grievance hearing
- Train managers on how to conduct formal meetings/dealing with poor performance
Psychometric Profiling
We also use psychometric profiling to support our clients with team development. By using this tool we can highlight areas of development and look at team dynamics
Employee Development
Outsourced HR Support
We offer an outsourced service which gives small businesses the HR support that they need at a fraction of the cost of employing an HR professional.
We offer a monthly fixed fee retained service which will be bespoke to your business requirements. Alternatively, you can ‘pay-as-you-go’ if you feel that your HR needs will be better served on an ad hoc basis.The choice of services you can choose from are:
- Telephone support
- Email support
- Employment law updates
- On-site HR reviews
- HR administration
- Training the management team on HR issues/procedures
- Coaching
- Support in formal meetings
- Annual HR plan to support the business objectives for the year
- Succession planning
- Support with development plans for your team
Absence Management
Employees taking time off due to illness is part of running a business, but if you have employees who have high levels of absence and it is not managed effectively it can cost you as much as £600 per year per employee, not to mention the adverse effect this can have on morale within the team.
If you have a problem with sickness levels within your business, some of the ways we can support you are:
- Develop an absence management strategy
- Put trigger mechanisms in place to highlight people who may need some attention
- Introduce return to work interviews and train your managers in how to conduct them effectively
- Advise on dealing with short-term absence
- Advise on dealing with long-term absence
Performance Management/Appraisals
Managing performance is a continuous process that involves making sure the performance of employees contributes to the goals of the team and the business. If employees are engaged in their work they are more likely to be doing their best for your organisation. Dealing with poor performance in a fair and consistent way is vital to ensuring you have a happy and productive team.
There are a number of tools to manage performance but an especially effective tool that can be used as part of the performance management process is an appraisal system.
Some of the areas that we can support are:
- Establishing effective measures for performance
- Coaching managers on dealing with poor performance and providing feedback to employees
- Assisting with introducing an appraisal system into the business
- Developing an appraisal system that is right for the business
- Supporting managers with preparing for appraisal meetings
- Supporting managers with conducting appraisal meetings